Refund & Cancellation Policy

Last updated: 16 July 2026

Cancelling your subscription

All plans are monthly with no lock-in. You can cancel anytime from the app or by emailing support@getparentpulse.com.
After cancelling, the Service (including daily check-ins) continues until the end of your current paid billing period, then stops. No further charges are made.

First-time subscribers:if ParentPulse isn’t right for your family, email us within 7 days of your first payment for a full refund — no questions asked.
Service failure: if a fault on our side prevents check-ins from running for 3 or more consecutive days in a billing period, you may request a pro-rata refund or credit for the affected days.
Renewals: renewal charges are otherwise non-refundable once a billing period has started — please cancel before the renewal date to avoid being charged.
Duplicate or erroneous charges: refunded in full once verified.

Email support@getparentpulse.com from your registered email with your account details.
Approved refunds are processed to the original payment method via Razorpay within 5–7 business days; your bank may take additional time to reflect it.

Anything unclear? Write to support@getparentpulse.com— we’d rather fix a problem than argue over a policy.